Getting Started - User Self-Service Portal

Three ways to register with cidaas

1. Manual/Classical Registration

2. Socail Providers Registration

3. Administrator Invite/Create

Administrator Invite User or Create User, then the appropriate User gets an email notification based on the App assigned to the user, as in the below screen,

1. Once user click on the provided link, it redirects to cidaas registration screen as in the below,

2. Enter the username

3. Enter email ID (refer Invite User section to know more about email id Allow only this email to signup- check and Allow only this Email to Signup - Uncheck)

4. Enter the given name

5. Enter the family name

6. Enter password

7. Confirm the entered password

8.Enter mobile number

9. Select the gender from the drop down

10. Click “Create Account” button, the below verification screen gets displayed,

Note By default, cidaas provides _Email/Test Message(SMS)/IVR verification_.

The multifactor authentication (by default, cidaas provides Email/IVR/TEXT Messages)

If user select Email as multifactor authentication an email notification will be sent to the corresponding email ID.


If user select IVR as multifactor authentication a computer-generated voice call will provide the appropriate code to the corresponding registered mobile number.


If user select Text Message as multifactor authentication, an SMS notification will be sent to the corresponding registered mobile number.

11. Click any one of the verification option

12. Select email as verification confirmation then and an email notification is sent to the appropriate user’s email, as in the below screen,

13. Enter the six-digit verification code, as in the below screen,

14. Click “Verify” button, the below screen gets displayed,

15. Click “Back to Login”, the cidaas login page gets displayed, Enter email and password

16. Click “Login” button, the User Profile screen gets displayed, where user can modify the appropriate changes to the personal information

User Activities

User Activities serves as a proactive review of end user activity to determine and track user behavior on devices, web portal.

From the user profile portal, click "User Activities", the below details gets displayed

Change Password

After successful registration/ login, user can change the password anytime.

1. Enter the old password.

2. Enter the new password.

3. Confirm the entered new password.

4. Click “Save Changes” button. The password gets saved.

This feature is associated to user logins that are there in your application having cidaas as identity server. cidaas provides few unique features to manage user logins that have similar or shared resource needs.

In a scenario where

  • the same user has 2 or more accounts in the App (or Portal) and wants to link all those accounts,
  • or 2 users want to link their accounts to one another,

the “Link/Unlink Account” option could be used.

In other words, “Linking” of two accounts would mean sharing resources between two user accounts, while maintainin individual User Profiles. Any of the logins will see superset of the resources owned by each login. The greatest access privilege will be enjoyed by both logins.

  • Login to your business portal with the credentials corresponding to the Account (For e.g., Account A) to which another account (For e.g., Account B) has to be linked to.

  • Navigate to the User Profile section (Mostly seen at the top right corner of the web portal)

  • On the User Profile page displayed, click on “Link/Unlink Account”

  • In the “Email” field seen on the page, enter the Email ID corresponding to the account (Account B) which needs to be linked to this Account (Account A) and click on “Send Code”

Note: The Email ID being entered should have a valid registered customer account on your Web Portal. Otherwise linking of the account cannot be performed.

  • A verification code will be sent to the registered email ID corresponding to Account B. Enter that verification code and click on “Verify” button.

Account B is now successfully linked to Account A.

Note: If Account A has Administrator privileges but Account B has only User privileges, then after Account B is linked to Account A, both Account A and Account B will have Administrator privileges. In other words, Account A will retain its privileges and the functionalities that have been configured for Account B, that are not configured for Account A will now be associated with Account A also.

All the meta data associated with Account B are now linked to Account A.

Note: If you are configuring a second account with an already configured phone number, then both accounts are linked automatically.

  • On the Link/Unlink Account section of the User Profile page, click on the red button seen against the account (For e.g., here Account B) that you would want to unlink.

  • A verification code will be sent to the registered email ID corresponding to Account B. Enter that verification code and click on “Verify” button.

  • After successful verification, Account B is now unlinked from the primary Account, Account A.

Note: Once an account is unlinked, the Unlinked account (Account B) loses its Identity and henceforth any login with that account is not possible.


1. To logout from the user activity screen, click "Logout"

2. A confirmation window popup, Do you want to logout, Click "YES" to confirm Logout or click Cancel, it redirects to user profile screen.

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